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Privacy Policy

Workstation Business Centre LLC > Privacy Policy

Privacy Policy

Workstation Business Centre LLC Liberty Lane Building, Al Sufouh 1, Dubai, UAE Toll Free: 8004279 | Email: [email protected]

Effective Date: July 2026

1. Introduction

Workstation Business Centre LLC (“Workstation,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services (private offices, virtual offices/Ejari, coworking space, meeting rooms, podcast studio, corporate services), or interact with us.

2. Information We Collect

2.1 Information You Provide

  • Contact Details: Name, email address, phone number, company name, job title
  • Business Information: Trade license details, Emirates ID, passport copy (for Ejari/visa processing), company registration documents
  • Payment Information: Billing address, bank account details, credit/debit card information (processed securely through third-party gateways)
  • Communication: Messages sent via our contact forms, emails, WhatsApp, phone calls
  • Service Requests: Preferences regarding office space, meeting room bookings, tour scheduling

2.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent, referral source, browser type, device information
  • Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience. You can manage preferences through your browser settings.
  • IP Address: For analytics, security, and fraud prevention

2.3 Information from Third Parties

  • Background verification agencies (for tenancy contracts)
  • Dubai Economic Department (DED) and other government entities (for Ejari/business registration)
  • Payment processors and financial institutions

3. How We Use Your Information

We use your data to:

  • Provide and manage workspace services (private offices, coworking, virtual office/Ejari)
  • Process bookings, payments, and tenancy contracts
  • Communicate with you about your account, inquiries, and service updates
  • Comply with UAE legal and regulatory requirements (DED, TRA, Dubai Municipality)
  • Improve our website and services
  • Send marketing communications (with your consent — you may opt out at any time)
  • Process visa and PRO services through partner entities (Leaders Hub)

4. Legal Basis for Processing (Under UAE Law & GDPR Where Applicable)

  • Contractual Necessity: To fulfill our service agreements (office rental, Ejari registration)
  • Legal Obligation: Compliance with UAE regulations, anti-money laundering (AML) laws, and government authority requests
  • Legitimate Interest: Improving services, fraud prevention, network security
  • Consent: Marketing communications, optional data sharing

5. Data Sharing & Disclosure

We may share your data with:

  • Group Companies: Happy Home Properties LLC, Leaders Hub, Happy Star Holiday Homes (for integrated services)
  • Government Authorities: DED, Dubai Municipality, GDRFA, TRA, ICP (as required by law)
  • Service Providers: Payment processors, IT hosting, email delivery, background verification agencies
  • Professional Advisors: Legal counsel, auditors, insurers

We do not sell your personal data to third parties.

6. Data Retention

We retain your data for the duration of your contract plus 5 years following termination, as required by UAE commercial and tax laws. Marketing data is retained until you withdraw consent. Anonymized analytics data may be retained indefinitely.

7. Data Security

We implement appropriate technical and organizational measures including:

  • SSL/TLS encryption on our website
  • Access controls and authentication
  • Regular security assessments
  • Secure document storage (physical and digital)

8. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (subject to legal retention requirements)
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the UAE Data Office or relevant authority

To exercise your rights, contact: [email protected]

9. Cookies Policy

We use essential cookies (required for website function), analytics cookies (Google Analytics), and functional cookies (remembering preferences). Third-party cookies may be set by embedded content (YouTube, Google Maps, social media). You can disable cookies via browser settings; this may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party sites (payment gateways, social media, government portals). We are not responsible for their privacy practices. We encourage you to review their policies.

11. International Data Transfers

Data may be stored on servers located outside the UAE (e.g., cloud infrastructure). We ensure appropriate safeguards are in place through standard contractual clauses or equivalent mechanisms.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via our website or email. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

Data Protection Officer / Compliance Team Workstation Business Centre LLC Liberty Lane Building, Al Sufouh 1, Dubai, UAE Email: [email protected] Phone: +971 4 8355 666 Toll Free: 8004279